Customer Service

Terms & Conditions:

Conditions of Sale

  • By buying from our web store you are agreeing to our terms and conditions. Please review our policies prior to placing your order.
  • A successful order must be completed within 3 days from the order.
  • All item prices include GST.
  • While all care is taken, any errors or omissions in the item details is unintentional.
  • All pictures contained within this listing are for illustration purposes only.
  • All Prices on the website are special internet prices only. These prices may or may not match the price in the stores.


  • Please see the above for shipping costs or contact us for further quote.
  • Pick-ups are possible for specific models and with prior arrangements only. (No exceptions)
  • Item will not ship until payment has been received in full.


  • Dispatch of goods is arranged through Best Vacuums.
  • Please allow up to 10 working days for delivery, although in most cases delivery is 2-3 days.
  • No weekend or after hours delivery available.
  • Best Vacuums is not directly liable for any loss, theft, or damage to any goods.
  • Replacements, or repairs of items are sent by prepaid postage.
  • If problems do arise, please contact us, and we will endeavour to resolve any issues.


All our staff are highly trained to meet your special needs and budget. We pride ourselves in our customer service. we are always available by phone or email 9-5 7 days a week.


Best Vacuums Team